I have subscribed to a new ISP and I am experiencing problems with this new ISP. The problems are several micro interruptions on the internet connection, kind of lags, that is probably related to timeouts on their proxies or in my connection to their network.
As these micro interruptions occur at random, I cannot prove that, because every time they send a technician to my office the problem is not detectable, specially because the service may be stable for 3, 4 hours and then start to show the problem again.
It is very annoying for two reasons. I am downloading something and then the download stops suddenly and I have to start again. Another reason is that I use a voip box connected to my phone using ethernet and this voip box loses connection every time, and my voip phone stops receiving/making calls, forcing me to restart the box every time I detect it and to stay hours with the phone down, without noticing.
My question is: is there a tool I can fire on background on my Mac that could monitor the service for a period, telling me when the service is down, plot a graphic or something like that? Any tool to monitoring the quality of the network or connection that can run on a Mac?
My idea is to have something to show them and prove I am right (I know I am).