I want to connect to someone's PC using Remote Assistance in Microsoft Messenger. Both PCs run Windows 7. The remote user is the one initiating the request. We're both behind firewalls/routers which use NAT. My PC is set to be on a Public network, but I don't know that type of network the remote PC is on (Public, Home, or Private). I get this error after entering in the password:
Hitting "Troubleshoot" didn't help -- Windows couldn't find anything wrong.
I tried enabling UPnP on my router, but that didn't help. The remote router probably has UPnP enabled.
- Does Remote Assistance work over NAT?
- Does Remote Assistance work through firewalls?