Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I needed to edit some of the metadata that gets saved with images.The images in question were pulled from a camera and are 2576x1932 @ 230dpi, and saved as PSDs. In Photoshop CS4, if I open the PSDs and go to File > File Info, it takes approximately 2-3 minutes before it displays the dialog window. In the meantime, photoshop freezes and jumps to 25% CPU utilization. That seems like an excessively long time, considering my hardware specs are decent (Win XP 32-bit, Q9550, 4GB RAM seen as 3.25GB). Any other actions, such as opening, saving and editing take under a second.

Is there a faster way to do this?

share|improve this question
Have you tried it in Bridge? – Daniel A. White Nov 4 '10 at 1:43
Could you please post one such image so I could have a look. Include @harrymc in a comment when it is available. – harrymc Nov 4 '10 at 7:10
@Daniel I don't use bridge, but I gave it a whirl and that function seemed to operate quickly (loading bridge, however, took quite a while). @harrymc here's an example file: – Force Flow Nov 5 '10 at 19:01
Some thing is wrong with your link, the file seems to be truncated to 129 bytes. – harrymc Nov 5 '10 at 19:49
As it turns out, that hosting service now has a file size limit where it didn't before. I uploaded elsewhere: – Force Flow Nov 5 '10 at 23:04
up vote 0 down vote accepted

After rebooting, clearing out all my temp files, running windows updates, and running adobe updates, it looks like the problem fixed itself. Opening the file info dialog now takes about 1 second to open.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.