We're building a proposal to enhance customer support. The support reps would stream their desktops over the internet. To do this, we'll need software for reps to share their desktop and live stream that content to a unique link.
To summarize, we're looking for:
- capturing a desktop
- ability to stream the content live over the internet
- no need for the user to download any software
Is there any software that exists for this?
Windows Live Meeting/Communicator would be perfect, but it requires the user download that as well (unlikely). Camtasia does screen capture but doesn't provide live streaming options.