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I am trying to install Adobe Illustrator on Windows 7 running in Parallels. The installer launches but stuck at the setup screen saying "Checking System Profile". Any ideas?

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1 Answer 1

According to Adobe KB:

This issue may occur when one of the following conditions are true:

* The Adobe Creative Suite 4 installer cannot launch the user interface for the installer.
* A third-party component is preventing our installer's user interface from launching.
* You are using Windows XP in Normal mode.
* The Windows Installer Service that is included with Windows XP is unregistered or damaged.

Resources:

Installer freezes while checking system profile | CS4

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