Tell me more ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.
up vote 0 down vote favorite

What should a user do who can't access the web on a BlackBerry after BES activation? (Having email and other information syncing via the BEs requires a working data connection.)

share|improve this question

closed as off topic by studiohack♦ Nov 28 '11 at 4:35

Questions on Super User are expected to relate to computer software or computer hardware within the scope defined in the FAQ. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about closed questions here.

2 Answers

up vote 1 down vote accepted

One recommendation is to check the policy implemented by the BES administrator. The BES may gate Internet access by the devices so this is where I would start.

Regards

share|improve this answer
up vote 0 down vote

Sometimes, the device's default browser must be changed:

  • Close the browser (using the menu option - the "back" key basically just minimizes it)
  • Go into Options, Advanced Options, Browser
  • Change the "Default Browser Configuration" options to "Internet Browser."
  • Click the "Menu" button on the device and save the settings
  • Reopen the browser
share|improve this answer
Leaving breadcrumbs for others - add your own solutions if you like. – Nathan Long Aug 10 '09 at 21:52

Not the answer you're looking for? Browse other questions tagged or ask your own question.