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I have installed Windows 7 on MacBook Pro using BootCamp. Usually when turning my Bluetooth headset on and trying to pair it with Mac for the first time, Windows fails to install the drivers and opens a solution in Action Center, which suggests to download the driver from the Broadcom webpage. This used to work for me before, drivers were installed and everything worked well. However now, when I start the driver installer, it would get stuck at "Detecting Bluetooth Device" stage. There is also a warning with text, which says "Please plug in or turn on your Bluetooth device":

Broadcom Driver Installer

I have tried turning my headset on/off, bringing it into pairing mode, installing/uninstalling device to/from the Bluetooth Devices. None of these worked. Any ideas?

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3 Answers

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I've found that installing the Acer Broadcom Bluetooth driver on the following web page works for a late 2010 15" MacBook Pro running Windows 7 Home Premium 64-bit under BootCamp:

http://www.downloadatoz.com/driver/articles/free-download-acer-aspire-as5740-laptop-driver.html

Before installing the driver the laptop would detect the Bluetooth device (Creative D200 speakers) but not be able to pair due to lack of a driver, which it then searched for but could not download. After installation the speakers work fine. They use the A2DP high quality BlueTooth audio codec.

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After reinstalling Windows I have faced same problem. You solution helped. Thanks. – Sergiy Byelozyorov Jul 18 '11 at 21:44
Just re-installed Windows yesterday. Apparently Broadcom have updated their drivers and they are much more stable now. Make sure that you have the newest version. – Sergiy Byelozyorov Nov 16 '12 at 7:36
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As @bagasas notes, just install the Broadcom drivers and everything seems to fix itself: driver download link

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Apparently what it tries to find is the bluetooth receiver itself, not the device that connect to it (e.g. headset, mouse etc.). I have no idea why it didn't work with built-in device that is somewhere inside my laptop, but it did with another external bluetooth usb thumb. Once I have plugged it in, the installer has recognized it and installed drivers. Apparently same drivers worked for my built-in bluetooth, so i just unplugged usb thumb and since then it works for me. Hope this will be useful for someone.

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