One of our users connects to an XP machine via Remote Desktop and logins into that machine as herself. She mainly works with MS Access in that Machine. However everything she clicks anything inside Access, her remote desktop session freezes and does not respond. If I login into the same machine using VNC I can see that the computer she is connecting to is not frozen, I can actually continue working in access if I use VNC. If she logins as another user in the remote machine, then everything works correctly. So the problem is only when she login as herself in the remote desktop sessions.
I already tried deleting her profile in the remote machine but that did not help.
The remote desktop session also freezes when she tries to open a network shared folder in the remote machine. She uses WinXP Pro and the remote machine is also XP Pro.
Thanks in advance!
Update If she uses another computer to remote into MS Access computer, then everything works fine. So I guess that make her local computer the culprit. She does use a shortcut to remote into the other machine, but we try logging in using start->accessories->remote desktop and we had the same problems. Any suggestions? Thanks!