32 bit operating system 2038 MB RAM Windows Vista Home Basic Intel Core 2 Duo
Problem: I am not able to open my laptop...nothing appears, just microsoft logo with loading bars. While choosing to go in safe mode also doesn't help, the same thing happen i.e. blank scree. All it shows is black coloured blank screen with the mouse cursor moving as per my mouse movement. I have read here that it could be a driver related problem, screen resolution, video card etc. But how to correct that if I am not able to open the computer? Thanks.