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It seems like the shortcuts I've been using for years in previous versions of Word are not working anymore. For example Ctrl-Z, Ctrl-C, Ctrl-V are not working (there is Alt-Backspace, etc) and I have to learn new shortcuts. This is the thing I really don't want to do.

I'm facing this problem only in Windows 7, I've got Windows XP with the same version of Office 2010 and these shortcuts are working just fine. Is there any way to change Word shortcuts to an old version?

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Only effecting Word 2010. Can you copy and past in other applications? – SgtOJ Nov 27 '10 at 12:25

4 Answers

I had/have the same issue, It is not clear why this happens, couldn't find any Microsoft blog post or something that confirms this, BUT, when looking through the Word 2010 settings I have found that there was a complete revamp of the shortcuts.

To "restore" word to the way you remember, you need to go to, File->Options->Customize Ribbon On the bottom there is a label "Keyboard Shortcuts" and a button "Customize..." - click it

On the Categories box, scroll until you find "All Commands" and select it. Now, from the right box select the following Command: EditCopy Look at the "Current Keys" Box you will see "Ctrl+Insert" which is the NEW mapping now put your cursor in the "Press new shortcut key" and Press Ctrl+C, a button on the bottom named Assign will light up, and you click on it.

Do the same for all the shortcuts you like, such as EditPaste EditUndo EditRedo EditCut

then save.

Now everything works perfectly. Again, I'm not clear why this wasn't communicated by MS, it seems they are trying to force a new (old) standard on us that was used in mac for a long time,

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It may be a long shot, but I have previously had a malware block certain common key combinations. Try scanning for one.

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My guess is, there is a problem with a Word add-on/plugin that's installed and/or is enabled. That is if it isn't system wide.

Try disabling all the plugins and trying again.

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Are both Ctrl keys stiff or only one? Are they stiff in Excel too?

I'd suspect some "security" application interfering like AV or so...

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