So I bought an APC UPS BE550G the other day, I plug it in, it works fine, I can unplug it the battery keeps my computer going. Fine. What does not work is the software (or any other software that I have been pointed at online). It tells me that it cannot find the battery (in various different ways).
I have tried apc-fix, apcupsd, and Powerchute 2.11 (installed and then could not see the battery) and 2.2 (mostly installed and then could not find the battery to complete the install). I have plugged it into various USB ports that work (I had to unplug other things to try those ports).
So, the question is this: Has anyone out there gotten any APC UPS software working with Vista Home Premium, and if so, how? Or... should I return it for something that will work? If so, what?