Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

New iPhone - all synced ok with itunes when first connected. Once I had taken some pictures I get the blue sceen I am using Windows XP.

I have tried it on another computer using Windows 7 and it doesn't crash, but this isn't mine. Is upgrading to Windows 7 my only option?

share|improve this question

iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

If your PC has a camera attached other than the iphone (usually a logitech) try disabling it or uninstalling the driver for it.

share|improve this answer

Sounds like a driver issue.

Im not sure what kind of drivers the iphone uses, but you should completely remove any that are there and reinstall them

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.