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New iPhone - all synced ok with itunes when first connected. Once I had taken some pictures I get the blue sceen I am using Windows XP.

I have tried it on another computer using Windows 7 and it doesn't crash, but this isn't mine. Is upgrading to Windows 7 my only option?

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2 Answers 2

iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device


If your PC has a camera attached other than the iphone (usually a logitech) try disabling it or uninstalling the driver for it.

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Sounds like a driver issue.

Im not sure what kind of drivers the iphone uses, but you should completely remove any that are there and reinstall them


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