New iPhone - all synced ok with itunes when first connected. Once I had taken some pictures I get the blue sceen I am using Windows XP.

I have tried it on another computer using Windows 7 and it doesn't crash, but this isn't mine. Is upgrading to Windows 7 my only option?

link|improve this question
feedback

2 Answers

iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

http://support.apple.com/kb/TS1502

If your PC has a camera attached other than the iphone (usually a logitech) try disabling it or uninstalling the driver for it.

link|improve this answer
feedback

Sounds like a driver issue.

Im not sure what kind of drivers the iphone uses, but you should completely remove any that are there and reinstall them

http://support.apple.com/kb/ts1538

link|improve this answer
feedback

Your Answer

 
or
required, but never shown

Not the answer you're looking for? Browse other questions tagged or ask your own question.