Question has been rewritten to more accurately reflect the specific information needed, as opposed to the original generalized question.
I've been asked by a good non-techie friend for a laptop brand recommendation. The one question that I cannot answer for her by simply reviewing posted statistics and laptop reviews is which brand has the lowest fail rate. This is also one of the most important questions when buying laptop long term. I can read all the reviews I want, but that won't get me empirical data which brand is actually most likely to last her for a while or least likely to break on her.
All else being equal, which brands have the lowest fail rates? Is there an empirical data to back this up?