I have an HP Mini laptop. I can only make resolution setting for my display of 1024x576. The HP Deskjet 6988 driver only allows resolution settings of 800x600. I don't care how 800x600 would look on my laptop, I only want to install the driver for the printer and set it back. I went into the registry, but it was showing a resolution setting of 800x600.

How else can I set the resolution or at least add the option in my Display Properties for 800x600?

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Just in case all else fails: maybe you can use an external monitor? Or if you don't have one: use Windows Remote Assistance (or things like TeamViewer) and then connect to your laptop from another computer with a larger screen? – Arjan Dec 7 '10 at 20:15
@Arjan: Thanks but no external monitor unfortunately. Remote Assistance is not possible either – Code Monkey Dec 7 '10 at 20:18
My comment was really just meant as a last resort. But your reply makes me wonder why remote assistance would not be possible then? – Arjan Dec 7 '10 at 21:06
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2 Answers

up vote 0 down vote accepted

There is no solution to this problem until HP fixes their drivers.

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Don't HP Mini's only have a 1024x576 screen - if so doesn't Windows limit you to what resolutions the screen supports? – Blackbeagle Jul 20 '11 at 23:56
@Blackbeagle: I don't know. But it does not let you set the resolution to allow the program to run. – Code Monkey Jul 21 '11 at 1:17
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If you are using the printer via the USB port on the HP Mini laptop then give HP's basic driver for your printer a try. It may be all you need to do is download the basic driver then point Windows to it when it searches for a driver for your printer. This way you can avoid the hassle of HP's install environment. The basic driver is available from HP, assuming you are using Windows XP.

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Unfortunately the basic driver has the same checks for an 800x600 resolution. – Code Monkey Dec 9 '10 at 23:50
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