Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

This is the situation: this is a Dell Optiplex 755, I recently upgraded it to Windows 7 64-bit, it had Windows XP SP3 previously. on XP I never had a problem hibernating the PC, now with Windows 7 64 every time I hibernate the PC it wakes it self after 5 or so seconds.

Here are the steps I already tried:

On Windows 7 I enabled the hibernation following this steps

  • In the MoBo the sleep settings are on S3
  • In the Mobo I disable remote wake ups
  • I have disabled the remote wake up in the NIC
  • When I run the lastwake command I get unknown device or something like that
  • I already disable the wake timers on Windows
  • I have the latest drivers from Intel, but I just found out that in the device Manager I get a warning sign on the "Intel AMT SOL (COM3)" device saying that it failed and windows stopped the device, I reinstalled the Intel drivers but nothing changed.

The only thing that I haven't touch is Intel ME in the MoBo but I don't if that could help and what settings are correct.

share|improve this question
Restart? Have you checked the event log for any errors that happen when it hibernates? When a crash happens, the system can have an automatic restart process. If anything is waking up the system, it would return back to windows. Sounds like a bad driver somewhere. Can you enter sleep mode without it restarting? – Doltknuckle Dec 8 '10 at 19:55
What i meant with restarts it's that wakes up without any user interaction, in the event log all I can see is that an unknown device waked the computer, I'll edit the question to avoid confusion – Juan Zamudio Dec 8 '10 at 20:00
Most documents are written for laptops, and I cannot find one on, here are some suggestions from… – Moab Dec 8 '10 at 23:51

This might help:

  • right-click network icon in taskbar
  • open network and sharing center
  • change adapter settings
  • right-click your network adapter and choose "properties"
  • click the "configure" button
  • click the "power management" tab
  • un-check: allow this device to wake the computer

I think this should resolve your issue?

share|improve this answer
this is what I did on my third step – Juan Zamudio Dec 9 '10 at 16:38
do people read? this was the third step I tried in my question and even so people upvote this answer – Juan Zamudio Jun 27 '11 at 22:25
up vote 2 down vote accepted

it turns out that the culprit was my Microsoft SideWinder X8 Mouse.

share|improve this answer
so I would file this under "disconnect all USB devices when troubleshooting sleep issues" – Jeff Atwood Dec 24 '10 at 7:00

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .