Factory Settings not reinstalling on a HP Pavilion DV6000

Question

I have a HP Pavilion dv6000 Entertainment Notebook. Recently I needed to wipe my computer clean, so I used my "RECOVERY KIT FOR HP PAVILION DV6000 SERIES WITH WINDOWS VISTA HOME PREMIUM 32 BIT - 1 SUPER RECOVERY DVD," to restore it back to factory settings. The disc was used once before on my computer to restore my computer back to factory settings when my motherboard overheated, but it was done by the company that my computer is under warranty with. But now when I do it, it goes through the "reformating the windows parition of your hard disk drive" and "reinstalling original settings." Then it ask me if I have any other disc (Super Recovery DVD 1 of 1), if no click "cancel." I click cancel and goes on to say, "click finish to restart your computer." This whole process takes about 25 minutes. When my computer starts up it shows me the HP logo screen and then goes to a black screen with a blinking dash line up in the corner. I have done this twice and still goes to the black screen.

Answer 1

sounds like a scratched dvd....try cleaning it or clicking ok a ccouple times to see if it will skip the read error

Answer 2

If needed You can order recovery media here

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

If HP no longer has Recovery Media for your model, order them here

http://www.computersurgeons.com/Default.aspx

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Several tech articles here, may or may not apply to your situation

Notebook PC Recovery Process Does not Complete on Notebooks with Wireless and/or Bluetooth with Vista http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01497847&cc=us&lc=en&dlc=en

Recovery Error Message Displays When Using Recovery CD/DVD http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01271509&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

System Recovery May Fail or Display Error Message http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01612373&cc=us&lc=en&dlc=en

Troubleshooting System Recovery Problems in Windows Vista http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00881405&cc=us&lc=en&dlc=en

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