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Carbonite does not yet support Windows 7 out-of-the-box. How can I get Carbonite to work on a Windows 7 machine with the current release?

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up vote 4 down vote accepted

The latest version of Carbonite supports Windows 7 32 and 64 bit Carbonite Supported OS

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I guess all good things come to those who wait. – Even Mien Nov 21 '09 at 19:50

You aren't going to be able to get it working without a supported fix from Carbonite, or at least it's fairly unlikely. Check their forums.

If you want to restore the files, you could restore them to a virtual machine running XP, and then copy them to your Windows 7 box.

Otherwise, you should think about upgrading to DropBox instead, especially if you aren't backing up a ton of files. DropBox works perfectly on Windows 7.

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While DropBox works on Windows 7, it is not the same as running Carbonite. With DropBox you have a finite amount of space to work with, but with Carbonite you are not limited to X GB of space. – AnonJr Aug 27 '09 at 23:25
I use DropBox and Carbonite, and will probably move to DropBox when my Carbonite subscription expires, but it's certainly not a clear-cut "upgrade". They're really two different targets, but with some overlap. If you don't need synchronization or web access, Carbonite is a much better solution. If you like synchronization (or web access) and don't mind the space limit, DropBox is obviously better.. – Andrew Coleson Aug 31 '09 at 18:20

Maybe you can try running the app in Compatibility Mode. Would that fix the problem?

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It's the Explorer integration that's broken, so I don't think compatibility mode fixes the issue for choosing files to restore. – Andrew Coleson Aug 31 '09 at 18:18

Backing up files seems to work just fine on Windows 7, it's just restoring that's an issue. It seems that the current best solution is to use XP Mode (if you've got virtualization support and Win7 Pro) to restore the files to, and then move them to Win7.

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There are also issues for Carbonite with CPU usage-- actually, Windows 7 has a CPU usage issue as well... with Carbonite (and a few other online apps) the CPU rate sugest to 80-90% with many times being pegged flat out at 100%... as soon as Carbonite (and the ohter apps) are placed on hold, the CPU usage dives to 10-15%...

For now I will manually manage the CPU usage but if there are no improvements (Microsoft, Carbonite and others) during the next 6 months there is going to be a needs assessment made with what other software and applications are available... I don't care who makes it I just care I can get good results and remain connected with the rest of the internet and cyber world...

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