Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

When I click on the icon in the Start Menu, the error is:

The Windows Help And Support can't start

A problem has occured with Windows Help And Support Center. For online help visit Windows Site.

share|improve this question
Have you scanned for malware? – Moab Jan 4 '11 at 15:58

See How to Repair Windows 7 System Files with System File Checker as first-aid.

If a problem is found, better check seriously for viruses.

share|improve this answer

Go to Start > Run > and then type msconfig, then hit Enter.

Then click on the Services tab. On the list there should be a mention of Help. If this service isn't running, then you won't have any help. Check to see if this service is running.

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .