Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I've got another strange problem with Windows 7:

When I open the "Backup and restore" in the control panel, I just get an empty window without any content.

I can't use the backup and restore feature. Maybe somebody has an idea what could be wrong?

share|improve this question
I would suggest How to Repair Windows 7 System Files with System File Checker. –  harrymc Jan 16 '11 at 12:44

3 Answers 3

Possible Solution:

  1. Press WindowsR
  2. Type services.msc
  3. Right click the Windows Backup service and click Start

This should solve the problem.

share|improve this answer
Did the trick for me, thank you. Backup software(Genie Timeline) did disable the service. –  Lerkes Nov 18 at 9:47

If starting the Windows Backup service does not work or it is missing from your list of services, perhaps you need to restore some registry entries from SDRSVC.DLL: -

  1. Log in as an administrator
  2. Open Command Prompt (cmd.exe) or click the Run... command in the Windows Start Menu (orb)
  3. Enter the command regsvr32 sdrsvc.dll
share|improve this answer

Some program has hijacked Windows Backup and Restore.

Go to Control Panel

Administrative Tools


Can see what Windows components are running, what have stopped. Can adjust what runs, e.g. if Windows Backup and Restore has stopped and displays no information, can check to be sure it is not disabled

Scroll down to Windows Backup

Turn on to Automatic if disabled

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.