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I'm using Mozilla Firefox version 3.6.13.

The issue is that when I try to open a web page I have to keep moving the mouse cursor for the browser to proceed with opening the page. Why is that?

Thanks.

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Have you tried using another profile or resetting your profile? Will that make the problem disappear? – slhck Jan 25 '11 at 16:33
Get the Firefox 4 beta! Not only would you solve your issue (probably), but you'd be helping prevent these sort of things in the future. ;) – Jeshii Jan 25 '11 at 17:06
As MJB says - which Operating System are you running? – Linker3000 Jan 25 '11 at 17:35
@Linker3000. Thanks for your reply. I'm using Windows 7 Enterprise. – SWEngineer Jan 25 '11 at 19:53
@slhck. Thanks for your reply. No really, I didn't try that. – SWEngineer Jan 25 '11 at 19:59
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2 Answers

up vote 1 down vote

hey, that sounds pretty buggy. Outline some details for us to help troubleshoot -

What OS are you running?

Has it been like that since install or did it start after something?

If the latter, what was the event?

Have you tried reinstalling it?

GL, mjb

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Thanks for your reply. I'm using Windows 7 Enterprise. This happened after installing it. Maybe this happened since sometimes I Hibernate the machine while keeping the browser open. I think the issue will disappear if I restart firefox, but curious of the reason since it happened more than one and think while the same event. And, no, I didn't try to reinstall it. – SWEngineer Jan 25 '11 at 19:54
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up vote 0 down vote

In the good ole days, I'd wonder whether the serial port/mouse adaptor was trying to share an interrupt with the network interface card. For you youngsters, the equivalent might be - try the mouse in a different USB port (if it's in a USB port and not a PS/2 mouse).

Thinking laterally, I'd perhaps restart the PC, press F2, DEL..whatever... to enter the BIOS setup program and make sure that the BIOS knows you have a 'plug and play' (PnP) operating system and/or try resetting the PCI/PnP configuration data if you have such an option.

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Thanks for your reply. I'm actually using a `laptop', and there are no mouses attached, just using the laptop pad. – SWEngineer Jan 25 '11 at 19:58
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