When I try to shut down, it goes to the "Shutting down" page and just simply stays there forever until I force a shut down holding the power button. Then at restart I have to choose to start normal (of course I could choose a different mode but it does fine with normal).
The machine is brand new, and I loaded my software so I am assuming something is running in the background causing this but I can't figure it out.
Operating system is Windows 7 Home Premium.
Any assistance would be appreciated.