One of my friends has a dual boot system with Windows and Ubuntu. It is showing all the options in the grub menu. When I select Ubuntu, it is stuck in the initramfs stage. And choosing Windows does not boot at all. The thing is I dont have exact logs of problem as I am providing remote assistance to him. Does anyone has any idea what is wrong, it would be really helpful.
I also want to take backup of all data on all partitions to an external HD. I tried to boot with Ubuntu Live CD, but it fails to mount the partitions. Please suggest what I should do?