Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

When I try to publish an InfoPath 2007 form, I get the following message:

To use this feature, Microsoft Office 2007 must be set as the default e-mail program.

However, Outlook is configured as default e-mail program already. Any ideas?

Screenshot of InfoPath Publishing Wizard

I verified that Microsoft Outlook is the default e-mail program in two ways:

  • I went to Control Panel > Internet Settings -> ... -> Default Programs
  • I tried and entered mailto:myown-e-mail-address in Firefox and it opened Outlook.
share|improve this question

I've had this same problem recently and have also looked online for solutions, without much success. Here are a few ones worth considering:

  • Run repair on your Office 2007 (instructions can be found here)
  • Verify that Outlook is really your default mail client. To do this, go to Control Panel > Network and Internet > Internet Options > Manage browser add-ons > Programs> Internet Programs.
  • If all else fails, try closing Outlook when sending your forms in InfoPath.
share|improve this answer
Thanks, Melissa. I did verify that Outlook is the default (updated my question). I will try the "close Outlook" trick and the repair-office approach and see whether it helps. (I'll not be able to do that before March though...) – chiccodoro Feb 4 '11 at 17:57

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.