Outlook 2003 just started crashing. There's not much to go on. I get a window that says "Microsoft Office Outlook has stopped working".

I've archived all but 1 month of emails.
I turned off the reading pane.
I renamed the OST file and let outlook rebuild it.
I removed the archive folders.
I turned off all the rules.

What can I do to track down the cause of the crash?

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Since you already had outlook rebuild the OST once, you might want to try simply reinstalling the program. – Kyle Feb 4 '11 at 14:22
I did do a repair - didn't help. I also did an uninstall / reinstall. Maybe I'll do that again but this time renaming the OST so everything is fresh. – Robert Feb 4 '11 at 14:24
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Here's what fixed my problem:

Uninstall Outlook.
Remove the email profile (Control Panel --> Mail).
Install Outlook.
Setup the Email Account.

The script that my IT gave me to auto create my email account did not work. My guess is that I have something corrupt in my registry.

I probably could have fixed this by just removing and recreating my mail profile.

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