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I just got a brand new Toshiba Satellite A665

There are two weird problems

  • My left-shift key types the letter A
  • And my letter A key is always in caps.

I can actually type an A by hitting Caps-lock and then a.

This is so weird... what could be the problem? I could just return the darn thing tomorrow morning but I'm curious to see if there is a simple fix.

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It might be helpful to know what OS. –  Dennis Williamson Feb 7 '11 at 3:55
    
the OS is Windows 7 –  Alex R Feb 7 '11 at 23:14

2 Answers 2

up vote 2 down vote accepted

I'm guessing the internal contacts between A & shift are shorted - thereby

  • hitting A results in Shift+A signal being sent

  • hitting Shift results in Shift+A signal being sent

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Right on. That is definitely how it's behaving. I'm still wondering if it could be a software issue rather than a physical short-circuit. –  Alex R Feb 7 '11 at 23:15

Do you know roughly when this started (i.e. after you installed or uninstalled a program, during the attack of a virus, after your keyboard got struck by lightning)?

  1. I would try making sure that you are on a regular English layout (I'm not sure if there is some goofy layout that could cause this).
  2. I would also check for any special drivers you might have for your keyboard and update/reinstall them. Maybe they got corrupt.

-Good Luck!

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the computer is brand-new. The problem appeared during the OS initialization –  Alex R Feb 7 '11 at 23:13
2  
In that case @AlexR, I would have to agree with @Sathya. It must be a physical issue with the keyboard. Sorry I could not help you more. –  David Feb 8 '11 at 13:01

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