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I've seen recall requests at work before, so I know the server is set up to support this action. We use Outlook 2003, but I can't seem to find the message recall function on any of the menus.

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up vote 3 down vote accepted

There is a guide on the Office support site: How Message Recall works

From there:

Do the following:

  1. In Mail, in the Navigation Pane, click Sent Items.

  2. Open the message you want to recall or replace.

  3. On the Actions menu, click Recall This Message.

  4. Click Delete unread copies and replace with a new message.

  5. Click OK, and then type a new message and include the attachment.

  6. Click Send.

    NOTE If you are sending the message to a large number of people, you may want to consider clearing the Tell me if recall succeeds or fails for each recipient check box.

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That works. You have to open the message first, or the recall option doesn't appear in the Action menu. I just had it selected in the main Outlook window. Thanks! – Bill the Lizard Feb 7 '11 at 12:34

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