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Every time I boot Windows XP Professional on my notebook, the Logon Help dialog (the one which tells you how to press Ctrl-Alt-Delete) automatically opens. How do I disable this?

This did not always happen, but has been going on for quite a while now, with both SP2 and SP3. I'm using the classic logon screen, where you have to type in your username and password.

Logon Help dialog

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4 Answers

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Just go in Control Panel->User Accounts and delete the ASP.Net local account

This is an account that is used by asp debugger but is not required

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I can't imagine what the existence of a certain user account has to do with a help dialog opening automatically. But since we're talking about Windows here, I tried disabling the account, didn't change anything. – adietrich Aug 19 '09 at 7:53
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Normally that comes up if keys are pressed or held down too long. Is it possible you have a stuck key?

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I didn't notice anything in that direction. Keyboard operation is absolutely normal after login. – adietrich Aug 18 '09 at 20:50
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Only thing I can find is to go to Control Panel > User Accounts, and "Change the way users log on or off" and see if that works.

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I can't find that option on my installation. Do you mean the "require users to press Ctrl-Alt-Delete" checkbox? I can't turn that off, seems to be a policy setting. – adietrich Aug 19 '09 at 8:02
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up vote -1 down vote

Have you tried Google?

http://www.google.com/search?q=windows+disable+ctrl+alt+del+logon

Take a look at the first few results. In summary:

  1. Run gpedit.msc
  2. Navigate to Computer Configuration » Windows Settings » Security Settings » Security options
  3. Enable "do not require CTRL+ALT+DEL"
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Have you read my question? I'm talking about the "Logon Help" dialog, which literally shows you how to press Ctrl-Alt-Del. I'm totally fine with the "press ctrl-alt-del" logon dialog. Maybe I should post a screenshot... – adietrich Sep 30 '09 at 10:30
Got it. That's a strange issue, I wish I could help. – Sidnicious Sep 30 '09 at 13:39
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