I've been trying to install VMware workstation 7.1.4 on my windows 7 computer. I know I've already posted something similar to this, but this totally different situation. Whenever I open the installer, this grey window labeled VMware workstation setup opens and nothing happens. Works on vista, but I don't use my Vista for this kinda stuff anymore. Help

enter image description here

link|improve this question
Did you mean to include a screenshot or something? – Nick Feb 13 '11 at 23:24
Cant help if you provided not enough information, screenshot at least, VMware workstation version, etc..? – beth22 Feb 14 '11 at 2:03
@beth22- vmware workstation version- the latest one, and sorry, thats all the information i have. i tried to put a screenshot up, but it did not work, the site said something about me not being an old enough member (im new to superuser. – Shad Feb 16 '11 at 0:32
@Nick- yes, i tried, but i wasnt alwed. superuser said i wasnt an old enough member. – Shad Feb 16 '11 at 0:34
"similar to ... totally different situation" – ta.speot.is Apr 30 '11 at 12:23
show 1 more comment
feedback

3 Answers

This seems to be a quite common problem with many solutions.

From When installing VMware Workstation, the Setup window displays a blank screen.
To resolve this issue, you must replace certain files with the original version. To replace the files:

Open a command prompt and run these commands to re-register the necessary files :

32-bit version of Windows:

regsvr32 jscript.dll
regsvr32 vbscript.dll

64-bit version of Windows:

cd C:\windows\syswow64
regsvr32 C:\windows\system32\jscript.dll
regsvr32 C:\windows\system32\vbscript.dll

Restart Windows.

Other solutions may be to :

  • run the installation from an empty folder (only the installation package should be there)
  • make sure your AV does not block (better disable all antivirus and firewall)
  • make sure there are no processes running like webcam.exe or fixcamera.exe
  • run the installation package from the command line by adding /z action=install
  • run the installation using "Run as administrator"
  • go to registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\ and delete a key L (make a backup first)

Or you can try this one:

  • To uninstall any old version, go to C:\Windows\Installer
  • Add the "Authors" column and sort by it
  • One of the .msi files with have a "VMware" author
  • Double-click it and follow through with the uninstall steps
  • To install the new version, run cmd.exe as administrator and do:

cd install-file-directory
install-file.exe /e tempfolder
cd tempfolder
run the .msi file (vmware workstation.msi)

link|improve this answer
last one helped. but before i uninstall the vmware and then did this instruction. – megas May 3 '11 at 22:10
i was having this same problem but i was running it from another partition and moving it to the system drive fixed it – Chris McGrath Sep 14 '11 at 20:56
I have done whatever has been written above and it has not worked. Please help – Sachin Dec 23 '11 at 19:39
feedback

This helped me:

  1. Go to the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
    
  2. Remove the key which has a box as name "[]".

link|improve this answer
This alone fixed it for me. – Zitrax Mar 2 at 19:49
feedback

I had the same problem, but now I was able to install VMWare workstation 8 successfully on my Windows 7 32 bit laptop with the above said steps.

  1. I re-registered the necessary files rvgsvr files in command prompt.
  2. I deleted the registry entry L from HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\
  3. I copied the installation file to the system drive(C:).
  4. Then I was able to install the vmware.
link|improve this answer
feedback

Your Answer

 
or
required, but never shown

Not the answer you're looking for? Browse other questions tagged or ask your own question.