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Possible Duplicate:
What Does It Mean When DVD-RW Drives Only Read CDs?

Having a problem with my PC DVD player. HP desktop PC running Windows 7 , the DVD recognizes only CDs and play them doesn't recognize all DVD's (data, games, movies).

HP online support tried to reinstall the drivers with no success.

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marked as duplicate by afrazier, ChrisF, studiohack Feb 14 '11 at 15:39

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

Double check you've installed the correct driver. – ChrisF Feb 14 '11 at 13:03
How old is the player? Double check that it is actually a DVD player? ;-) Can you provide a model number? – Iszi Feb 14 '11 at 13:07
Does your system read any DVDs at all? Any DVD drive manufactured within at least the past 5 years (probably longer) is going to be able to read all the major formats (+R/W, -R/W, -RAM) – afrazier Feb 14 '11 at 14:25
Agreeing with afrazier, please post the model number. I'd give even odds you have a CD-RW drive there. – CarlF Feb 14 '11 at 15:01

There are several standards for DVDs (e.g. DVD-R vs. DVD+R), make sure your player is compatible with the media.

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