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I have a HP2500 Series printer and have installed the necessary drivers for Windows 7. When I try to print from Word Starter Edition nothing happens, it doesn't even sent it to the print queue. However, if I copy and paste the document to WordPad everything prints correctly.

Has anyone else had this problem?

2 Answers 2

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I ran into something very similar to this just the other day -- the test page worked, and Notepad worked, but MS Office and Lotus would throw weird errors (Office said: "Windows cannot print due to a problem with the current printer setup").

I removed all the printers, including a couple duplicate entries, and a couple old printers that no longer existed.

Went the manufacturer's site (here's HP's support page) and got the latest driver. Rebooted, and used the newly downloaded driver to reinstall the printer.

After that all software worked like a charm.

Hope that helps...

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With Word Starter open and viewing a document press ctrl+P, see if it will print now.

http://office.microsoft.com/en-us/starter-help/quick-start-print-a-document-in-word-starter-HA010385292.aspx?CTT=5&origin=HA010385337

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