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I have Visual Studio 2010 installed along with DevExpress 10.2. When I lock the machine and unlock it, a blue screen of death appears.

I also experience the same problem when the machine is kept running for about one to two hours. The same software is installed on a desktop, but no problem there.

My laptop is a Dell Latitude E6410.

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migrated from Feb 25 '11 at 10:52

This question came from our site for professional and enthusiast programmers.

While you are referring to software development tools, this does not feel like a programming related question. Voting to move to – Fredrik Mörk Feb 24 '11 at 12:30
Are you running on Windows 7 x64? Because I do and Visual Studio 2010 doesn't like my GPU drivers and keeps black-screening me... :( – Felipe Fiali Feb 24 '11 at 13:43
> While you are referring to software development tools, this does not feel like a programming related question. It’s not even a programming-tools related question since it apparently happens when the system is simply kept running for a few hours. – Synetech Jul 23 '12 at 7:46

Solution/workaround for Dell Latitude E6410:

Upgrade the graphics driver XP32 Intel GMA HD Integrated Graphics Driver (Intel_multi-device_A05_R296698). The crash issue while locking and unlocking doesn't happen again.

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I'm getting the same problem on a Lenovo T410 (running xp 32bit). If I come out of vs2010 before locking the screen it does. Turning off hardware acceleration for WPF seems to have helped

Your milage may vary though.

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Any kernel mode exception (Blue Screen of Death) is caused by code running in mode.

And it's almost certainly not caused by Microsoft's own kernel code, but by a 3rd party driver that is also running in kernel mode.

The symptoms here suggest that the BSOD is almost certainly caused by a video card driver. I.e. a video mode switch, with 3D application (WPF) running. Your video card's driver wasn't expecting that, and it caused it to execute invalid code.

At the very least, you need to provide the stop error code, e.g.:

Stop: 0x00000050  (PAGE_FAULT_IN_NON_PAGED_AREA)

and the parameters that accompany the error code, e.g. in the case of PAGE_FAULT_IN_NON_PAGED_AREA:

0x8872A990: The memory addressed referenced
0x00000001: 0=Read, 1=Write
0x804F35D7: The address that referenced the memory
0x00000000: (reserved)

for whatever your stop error is, e.g.:

enter image description here

Other than that:

  • update your video card's drivers; hopefully they fixed the bug
  • update your video card; if they didn't fix the bug then certainly another manufacturer won't have the bug
  • ask the video card to do less video-card stuff e.g.
    • turn off WPF (3D video card stuff)
    • turn off video card acceleration (video card stuff)
    • lower the resolution (video card stuff)
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