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My printer is a HP Photosmart 2575. When I print from my Windows XP the margins are all ok, but when I print from my Windows 7 laptop the top margin is 2x larger for the same document, and as a result the bottom is cropped.

I've already found one (http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Deskjet-5150-printer-incorrect-margins-with-Vista-64-bit/td-p/103166) thread in HP forums from someone that seems to have the same problem than me, but no solution is provided.

My Windows 7 is the Home Premium x64.

Can anyone help me?

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3 Answers 3

Have you checked that on the Win 7 machine the default paper size is correct in the printer settings - eg: A4 instead of Letter

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Of course I've checked –  Rodrigo Guerreiro Mar 3 '11 at 23:33

Are you using the same version of Microsoft Office? Windows XP computers tend to have the elder Microsoft Office 2000, while Windows 7 usually comes with a newer version. The newer version has a very different interface, and a different way of dealing with page margins as well. It may be the case that, when you import a document edited with an elder version of Microsoft Office, the newer version interprets margins in a different way. Remember that older extensions have only three letters whereas newer ones have four and typically end with an x (.doc > .docx; .xls > .xlsx; .ppt > .pptx; etc.). If this is indeed the case, it will be solved by simply opening the page properties in Windows 7 and re-setting the values desired.

I hope you can get your problem solved, bye.

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Try one thing. Print with another printer; a PDF printer in case you don't have a second physical printer This will clarify if windows is messing it up or the printer...

also try using windows default printer drivers instead of HP drivers (or vice versa)

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