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Ubuntu 10.10, 32 bit. Firefox 3.6.14

Why don't BBC videos play in Firefox if Youtube has no problem? Moreover videos play fine in Chrome. Another strange thing: there seem to be two flash plugins in about:plugins:

File: libflashplayer.so
Version: Shockwave Flash 10.1 r102

File: libflashplayer.so
Version: Shockwave Flash 10.2 r152

But there is only one flashplugin in the plugins directory: /usr/lib/firefox/plugins/flashplugin-alternative.so -> /etc/alternatives/firefox-flashplugin

$ update-alternatives --list firefox-flashplugin
/usr/lib/flashplugin-installer/libflashplayer.so

Any ideas?

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Did you install flash from the Ubuntu non-free repo? And did you install Chrome manually or from the repository? I would try removing flash if you installed it from the repository and download it directly from adobe.com since Ubuntu's repositories sometimes have issues with non-free software. –  TuxRug Mar 6 '11 at 18:06
    
@TuxRug Yes, I had installed both from the repositories. But things were working fine until a few days ago, and broke after an update. Moreover, the behaviour is not consistent across browsers or even within the same browser (Youtube fine, BBC not). –  Cocoro Cara Mar 6 '11 at 22:15
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2 Answers

up vote 1 down vote accepted

The problem seems now solved. No idea what the reason was. Just know the symptom -- the presence of two flash plugins. Reinstalled flashplugin from the Ubuntu repo and cleared the Firefox cache and cookies and restarted Firefox. And voilà! videos work. Now about:plugins shows only the 10.2 r152 plugin and BBC is happy

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Try setting up a new profile in Firefox. I've experienced this problem before (with videos on BNN.ca not playing after the advertisements played), and setting up a new profile resolved it, which leads me to think that something got corrupted in the web browser profile (it wasn't cookies).

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@RandolfRichardson Thanks. But the problem seems now solved. No idea what the reason was. Just know the symptom -- the presence of two flash plugins. Reinstalled flashplugin from the Ubuntu repo and cleared the Firefox cache and cookies and restarted Firefox. And voilà! videos work. Now about:plugins shows only the 10.2 r152 plugin and BBC is happy. –  Cocoro Cara Mar 6 '11 at 22:17
    
That's excellent! Thanks for posting an update in the comments -- it's always nice to know that a problem did get solved (even if it's not clear how it was solved). –  Randolf Richardson Mar 8 '11 at 17:03
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