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Computer boots to first screen and freezes. I reseated the ram and it boots until I shut down. On next reboot it freezes. Have replaced with new ram and it is still freezing until I reseat the ram. Puzzled.

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Which do you count as the first screen? –  Joe Taylor Mar 9 '11 at 8:58
    
The first screen should allow me to tab to see post or press delete to access settings.Cannot do either. –  Nickie Mar 9 '11 at 9:08
    
Is this a new build, or was the computer working previously? –  James Mar 9 '11 at 10:42
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You need to be much more specific. There are an enormous number of troubleshooting steps to take from here so a bit more detail is required to help the community here to find an answer. –  bitslave Mar 9 '11 at 13:59
    
Thanks for the suggestions. Any more ideas for solving the problem? The computer will only boot once when I reseat the ram. It runs great in windows. If I restart or shut it down it will only go to the first screen till I reseat the ram again...... very frustrating. –  user71371 Mar 12 '11 at 4:32

1 Answer 1

what is the first screen?

Have you tried removing the cmos battery and putting in back after a couple of minites?

you can also take the power cable out the back and push the power button a few times this fully discharges the pc then plug th epower back in and see what happens

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