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I have a Sony Cybershot DSC-H55. Any video I download off the camera onto my computer plays back in pink and grey/blue tones, not full color, on my computer. How can I fix this?

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My first thought is "is this a computer problem or a camera problem?" Have you tried downloading the files to a different computer and seeing if the problem still exists? – Lord Torgamus Mar 10 '11 at 15:32
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The problem can be

  • File format not supported by the video player
  • Camera is recording the video in pink and gray/blue tones.

If the video plays on the camera LCD in color then it might not be the 2nd problem.

Try playing the video on another player (try VLC Player)

If still the problem persists then try playing the video on another computer with VLC Player.
(There may be a problem with your computers graphic adapter).

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