I have an HP Photosmart C5383 installed on a Windows XP Home PC. I got a notebook with Windows 7 Home Premium 64-bit, to upgrade my older Vista Home Premium 32-bit machine. I have shared this printer and been able to print successfully on the Vista machine, but when I try print on the Windows 7 machine, the spoolsv.exe service generates a C++ error and basically causes the Windows XP machine (the server) to hang until the service/process is stopped and restarted. The machines are obviously on a workgroup, good old MSHOME.
HP's support has no answers, and I cannot seem to find any solutions via a Google search.
All drivers are up to date and the Windows 7 machine detects the printer just fine, I even get a custom device stage when viewing the device on the notebook. But I can't print anything, and the spool service is crashing no matter what.
any thoughts?
