OpenOffice.org 3.3 exception prevents startup

Question

Since upgrading to OpenOffice 3.3 on 64-bit Windows 7, OpenOffice.org fails to start and displays the following error:

The application cannot be started.

[context="user"] caught unexpected exception!

Worked fine at version 3.2.

What's going on, and what's the workaround, if any?

Answer 1

You can try this from here:

Windows 7

1. Show hidden files/folders: By default, our AppData folder is hidden, so we need to show all hidden files and folders before we start.

2. Open your AppData folder Open your AppData folder, in my case C:\Users\syahzul\AppData\Roaming\LibreOffice\3.

3. Delete LibreOffice Profile: Delete or move all the contents to other place.

4. Start LibreOffice Once you start the application, LibreOffice will find the profile folder, if not exists it will re-create one for you.

After few days struggling with the issue it [now works]. I hope it works for you too.

It's for LibreOffice, but you can give it a try.