Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a laptop HP PAVILION dv6-3126er with Windows 7 Home Edition installed. Neither the control copy nor the control paste work (i've tried: Ctrl+c, Ctrl+v, Shift+c, Shift+v, Ctrl+Insert, Shift+Insert). I've tried to run a system check through CMD with sfc /scannow. It repaired something, but when I restarted it didn't solve the problem.

I've also tried many key combinations (like Alt+Ctrl+fn), but nothing works in any program. In Microsoft Word 2003, in the menu, I have no key combination for copy/paste near them (in my previous computer they've been there - in brackets). Shift+Delete works by the way.

I bought this laptop a few weeks ago, and I discovered this problem within the first days. I have no viruses because I have had no time to even connect it to Internet. Anyways, I checked it for viruses and it is clean. I don't want to do a system restore, because I see no reason to do it for a pretty clean system.

I hope it is not a problem with the laptop itself. Maybe there is another reason. Maybe i need to do some more system checks. Any suggestions?

share|improve this question
up vote 3 down vote accepted

Does it happen constantly and consistently? That is, does it happen every time you boot and occur from startup to shutdown or does work sometimes?

If it works sometimes, then when it doesn’t, do you happen to have a browser open? If so, do you have some websites that you open regularly?

I ask because there exist programs (especially Flash applets) that copy an empty string to the clipboard in a loop in order to disable copying or pasting. I first discovered this on a web-survey site, but they also exist on other pages in an attempt to prevent users from copying content; however they also block copy/paste from working on the whole system until the applet is killed! (Yes, it’s not very effective copy-protection and incredibly intrusive and sucks CPU cycles, but… um, that’s it.)

What you can try is to view the clipboard to see what happens when you try to copy something. Windows 7 does not have the clipboard viewer (which was limited anyway), so get ClipSpy, then try copying various things to see if they end up in ClipSpy. Try copying some text, copying graphics (press PrintScreen to capture the screen), and try copying some files/folders. Do they show up in ClipSpy? Does the Paste option become available or does it remain grayed? By running these tests, we can narrow down what the problem is.

share|improve this answer
Ctrl+C and Ctrl + V suddenly started to work after i ran the GetOpenClipboard program which didn't show any errors with the clipboard. But Ctrl Insert and Shift Insert still don't work. – Guest Mar 16 '11 at 15:49
Does Insert work at all? Try toggling overwrite in Wordpad to see if it works. – Synetech Mar 16 '11 at 18:16
no, it doesn't work. – Guest Mar 16 '11 at 18:23
by the way, in my laptop insert and print screen is one button. I have here - ins and prt sc together. – Guest Mar 16 '11 at 18:28
So? You should be able to press them separately using the Fn key. Does your laptop have a “function lock” key that alters what the keys do? Run ClipSpy and see what happens when you press the Ins/PrtScr key by itself. See what happens when you press it while holding Fn. – Synetech Mar 16 '11 at 18:33

This is an old thread but I'm sharing my simple solution for others. I have SmartRam from Advanced System Care started and just exiting this program solved it for me.

Edit: Other forum has a better solution - Just disable the 'Clean clipboard' option for SmartRam.

share|improve this answer

Did you try using On Screen Keyboard

  1. Press windows key + R
  2. Type OSK and press enter
  3. Try using your key combinations and see if it works or not ?
share|improve this answer

I have another solution. Perhaps the cut-paste problem is application specific. I couldn't for the life of me figure out why cut-paste wasn't working in Win Explorer. I closed Windows Explorer and re-opened. Problem solved!

share|improve this answer

Close the page/tab you are trying to copy & paste to and open another fresh one .I had this problem when I occidentally moved the actual page on top of the page I was trying to copy and paste some info; to so closed it opened a new one and it worked .

share|improve this answer

ya i no this an old thread: but just want to offer my meaningful advice, try using IOBIT system care 6 i was having same problem with my toshiba satellite 32-bit win7 ultimate still found a forum that gave me this treat and it work. good luck .

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .