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I'm installing Office 2007 (or any of the individual Office 2007 products) on a clean Vista SP2 machine and installer is failing with error 2203: "An internal error has occurred. c:\windows\installer\4dd58d1.msi -2147287035)..." (Note that the 4dd58d1.msi filename is just an example here - it may be different on different instances of the install process.)

Googling for error 2203 gives results relating to read-only/permission problems with the msi source files but I've verified this is not the case.

Have tried multiple Office 2007 install sources and same result.

Thoughts?

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81% accept rate
Tried running the installers as administrator? – John T Aug 20 '09 at 4:40
Which version of vista? – Troggy♦ Aug 20 '09 at 4:40
@John T - I have. Both native as admin and with runas. @Troggy - Vista Ultimate SP2. – Matt Aug 21 '09 at 0:47
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5 Answers

up vote 2 down vote

In Windows 7:

  1. Run %TEMP% then temporary folder will open.

  2. Go up one level and right click on TEMP folder

  3. Take Ownership of the folder.

  4. Now Windows 7 will allow to install Office 2007 and other 3rd party software too.

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up vote 1 down vote

Have you tried turning off UAC? This has caused a number of installing issues for me previously.

EDIT: Where are you running your install from (CD/Local Drive/Network Drive)? Do you have full access to this location?

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hi Craig I did indeed. I actually turned off UAC immediately upon building the machine. – Matt Aug 20 '09 at 4:53
This may sound odd but try turning UAC on again. There have been a few issues with software failing to install if UAC is turned off. This really shouldn't affect Office but it can't hurt to try – Pär Björklund Aug 20 '09 at 7:19
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up vote 1 down vote

Quoting from this article :

I recently had this problem installing third party software.
Some software uses the c:\documents and settings\%username%\local settings\temp folder to store files temporarily during install.
I checked the permissions on this, set them to 'full' for my account and system, and everything went ok.

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up vote 0 down vote

Try to start installation under administrator account.

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up vote 0 down vote

Do you have an antivirus product installed? Some have the option to block installations from the Temp directory. The MSIs will expand there first before install.

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Hi Mark - I do (AVG Free). I tried with antivirus on then off. Ultimately I was successful however there was no rhyme or reason to it that I could tell. – Matt Oct 16 '09 at 5:22
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