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I'm installing Office 2007 (or any of the individual Office 2007 products) on a clean Vista SP2 machine and installer is failing with error 2203: "An internal error has occurred. c:\windows\installer\4dd58d1.msi -2147287035)..." (Note that the 4dd58d1.msi filename is just an example here - it may be different on different instances of the install process.)

Googling for error 2203 gives results relating to read-only/permission problems with the msi source files but I've verified this is not the case.

Have tried multiple Office 2007 install sources and same result.

Thoughts?

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  • Tried running the installers as administrator?
    – user1931
    Aug 20, 2009 at 4:40
  • Which version of vista?
    – Troggy
    Aug 20, 2009 at 4:40
  • @John T - I have. Both native as admin and with runas. @Troggy - Vista Ultimate SP2.
    – Matthew
    Aug 21, 2009 at 0:47

6 Answers 6

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In Windows 7:

  1. Run %TEMP% then temporary folder will open.

  2. Go up one level and right click on TEMP folder

  3. Take Ownership of the folder.

  4. Now Windows 7 will allow to install Office 2007 and other 3rd party software too.

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Have you tried turning off UAC? This has caused a number of installing issues for me previously.

EDIT: Where are you running your install from (CD/Local Drive/Network Drive)? Do you have full access to this location?

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  • hi Craig I did indeed. I actually turned off UAC immediately upon building the machine.
    – Matthew
    Aug 20, 2009 at 4:53
  • This may sound odd but try turning UAC on again. There have been a few issues with software failing to install if UAC is turned off. This really shouldn't affect Office but it can't hurt to try
    – Paxxi
    Aug 20, 2009 at 7:19
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Quoting from this article :

I recently had this problem installing third party software.
Some software uses the c:\documents and settings\%username%\local settings\temp folder to store files temporarily during install.
I checked the permissions on this, set them to 'full' for my account and system, and everything went ok.

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It's a permissions error on one of the windows folders. I tried permissions changes to %temp% and /Windows/Installers but the problem only went away when I did a Windows Refresh on my (new) Windows 8 gigabyte laptop.

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Try to start installation under administrator account.

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Do you have an antivirus product installed? Some have the option to block installations from the Temp directory. The MSIs will expand there first before install.

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  • Hi Mark - I do (AVG Free). I tried with antivirus on then off. Ultimately I was successful however there was no rhyme or reason to it that I could tell.
    – Matthew
    Oct 16, 2009 at 5:22

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