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Every time I need to connect to something in my company I get a dialog like this

enter image description here

So I type in my password(this can popup when I am in IE 9 or outlook or whatever.) and check the box. Say I am in IE 9 I can close done IE 9 and reopen it and go to the page I just was and it will come up with the same box.

It is like it never remembers that I said "remember my credentials".

Anyone have any ideas what the cause of this could be?

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6 Answers 6

OP asked this question elsewhere and has been given an answer that works for me. That is:

  • Go to Control panel -> User accounts -> Manage your credentials
  • Select the credential in question
  • Delete it
  • Click "Add a Windows credential" for Windows Credentials, or one of the other categories.
  • Input host, login and password
  • Persistence of your login has changed to enterprise - will bet kept on logoff.

Somebody, please fix menu namings in my answer for them to be useful for English speaking people.

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Worked. I don't know why you have to access the "credentials manager" through "user acounts" and add/edit/remove the password there - but it did work. Thanks! –  lorem monkey Dec 18 '13 at 9:02

Is it possible that you already saved the wrong password for this account? (Maybe the password changed?) Try going into the password settings and deleting any saved credentials for the account and starting over:

http://windows.microsoft.com/en-US/windows7/Remove-stored-passwords-certificates-and-other-credentials

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I will check but everything is setup by exchange so not sure if that will make a difference. –  chobo2 Mar 29 '11 at 1:56
    
errr I mean active directory. –  chobo2 Mar 29 '11 at 14:34
    
I deleted them and reentered them but nothing. –  chobo2 Mar 30 '11 at 16:02

This one seems to have caused problems for a wide range of people, and not just on Windows 7.

This solution worked for me in testing (found it on a Microsoft Technet forum):

  • Go into Outlook - File - Info - Account Settings
  • Double click the Exchange Account - More Settings - Security Tab
  • Check "Always Prompt for Logon Credentials"
  • Close Outlook
  • Start Outlook
  • Go to login box and enter username and password
  • click on Remember my Credentials
  • Close Outlook
  • Start Outlook
  • Go to login box and enter username and password
  • Click on Remember my Credentials
  • Go back into More Settings - Security Tab
  • Remove the check from the "Always Prompt for Logon Credentials"
  • Close Outlook

However - It is not a good idea to do this! You should have to enter it every time, otherwise if someone steals your laptop you have made it that much easier to get access to your emails!

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I have outlook 2007 I don't see Account settings. In the file menu. –  chobo2 Mar 29 '11 at 15:49
    
Ok I think I found the page you are talking about. I did that but it still seems to pop up. I am not sure what you mean my repeat so maybe I did that wrong. As for someone stealing my laptop I am not too worried I am using truecrypt with a very strong bootup password. –  chobo2 Mar 29 '11 at 15:55
    
m- This does not seem to have worked. I still get every single time. –  chobo2 Mar 30 '11 at 16:06
    
Doesn't work for me. –  md1337 Nov 5 '12 at 17:08

This works for me;

  • Go to internet explorer options
  • Add the site to the trusted sites
  • Set the security level for trusted sites to low
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If you are like our company, some internal sites cross boundaries, and it will always prompt for credentials when crossing boundaries like firewalls, because windows authentication credentials are not being passed automatically across the boundary.

You may or may not get the network guys to update this. If not you can use a browser that remembers credentials independently. I have the same issue in chrome, but at least chrome remembers the credentials, and I just have to submit them with a button click instead of entering them again from scratch.

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If you are on a company Intranet, check to see if you are in the correct OU , and make sure that Group policy is set up correctly

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