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I have a windows formatted iPod with disk access enabled. Occasionally, my USB connection flakes out. This used to happen more often when I connected via USB hub, so I no longer do this. However, when this happens, I can't seem to mount my iPod -- to get it to show up in iTunes or even in the Finder. Typically, this happens when I am on my Mac, although I'm pretty sure I've had this same problem on Windows.

I've tried:

  • Rebooting my iPod
  • Unplugging and plugging back in my iPod
  • Rebooting my computer

None of these things work. Fortunately, I eventually figured out that if I plug it in to the other OS, than the problem reverts. In other words, if the problem happened while connected to my Mac, if I then plug my iPod in to Windows, things get better. Likewise, if the problem happened while connected to Windows, if I then connect to my Mac it gets better.

This seems odd, and not a general solution for typical people who don't have multiple PC's with differing OS's. Is there a better way to fix it?

Details:

  • 160 GB
  • version 1.1.2 PC
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2 Answers

I would recommend re-installing iTunes on both systems. If that doesn't fix it, you can try enabling detection actions such as opening the folder to browse the device when windows recognizes it as a device. You can do this to just see if your OS is even recognizing the fact that your iPod is connected.

Another thing to try, is to use another USB-iPod cable. Your cable might be defective.

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You could also try restoring the ipod to its factory settings. Refreshing the firmware might solve the problem since it seems like it's independent of the two operating systems.

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I use the iPod as an external storage drive. Would refreshing the firmware would case me to lose this data? –  gnavi Aug 24 '09 at 13:21
    
Unfortunately yes. It will reset the ipod to the same state you got it in. –  Alex.Bullard Aug 24 '09 at 18:15
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