I have 3 identical new HP laptops, on which I have installed a fresh (legal) instance of Windows XP SP3 32bit from an original media, and a legal copy of Microsoft Office 2000 SR-1 Premium, also from an original media. For Office 2000 I did a customised installation and only installed Access and Powerpoint. None of them starts on any of the new PCs.
Access crashes at start and the only technical info I can gather are:
AppName: msaccess.exe AppVer: 188.8.131.5220 Modname: unknown ModVer: 0.0.0.0 Offset: 000c030e
Edit: the event viewer reports an
Event ID = 1000 and the message:
Application Failure msaccess.exe 184.108.40.20620 in unknown 0.0.0.0 at offset 000c030e.
The application is run as
End of Edit.
Powerpoint also dies at the start, and Clippy comes up saying that "An irreversible error has occoured" (translating from italian). But I don't care too much about PP: I need Access though.
Windows is fully updated and the appropriate drivers are installed. vcredist is installed for versions 6.0, 2005 and 2008 of Visual C. I tried without success to uninstall and reinstall again; I also tried to apply the Office 2000 SP3 I downloaded from the Microsoft site. No joy.
Other than these two apps, everything seems to work fine on the PCs.
I've looked for hours and I can't find any helpful tips on these crashes. Anybody has an idea of what I could try to make Access work or at least gather more details about what's wrong?