Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a 3 week old HP LaserJet CP2025 that was working fine. A few days ago I notice a light pattern is printing on ALL pages printed. The pattern is grey, on the left side of the page about half way or somewhat past. It is about 2 inches high by 1-1.5 inches wide - no difference in the pattern between pages, whether color or not.

It resembles what might happen with a bad fuser, or possibly some internal rollers/wheels are dirty.

We cleaned the rollers at the top and pulled the black cartridge and see nothing abnormal.

We ran the cleaning page function at least 8 times, no difference.

What do you think/what should we try?

share|improve this question

I know toner is expensive, but as it has a long shelf life try replacing the toners one at a time. In my office when we see any pattern it nearly always corresponds to a leaking or dirty toner cartridge.

share|improve this answer
up vote 0 down vote accepted

It ended up being a small bit of paper stuck in the rollers! It was not easy to spot at first.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.