How to clean up drivers loading at startup

Question

I have 2 Acronis drivers loading at startup that should not be.

I uninstalled Acronis from my system and rebooted, but 2 Acronis drivers are still loading, any advice on how to get these cleaned up and out of Windows startup?

I tried reinstalling and using Revo uninstaller, but that did not help.

I have searched the registry for the drivers but have never used this method to remove startup drivers before and don't want to make things worse.

Update:

I used Autoruns to prevent the drivers from loading, rebooted then used regedit to remove them from the proper registry locations.

Answer 1

Try disabling/removing them with Autoruns.

Answer 2

You could hunt about for them in Device Manager - type "devmgmnt.msc" in the "Run..." box on the start menu (you don't say which Windows version you're running, so it's hard to be more specific than that). Select "Show Hidden Devices" from the "view menu". These drivers are likely to be in the "Non P&P devices" section. Look for something that says "True Image", right click on the device and select properties, then match the service names above on the Driver tab. Once you have found the right device, close the property box, right click on its name in the device manager list, and select "Uninstall". Repeat for the second driver.

Failing this, you could manually delete the files as follows (although I take no responsibility if this renders your machine unbootable).

Hold down the F8 key while starting Windows, and you should get a startup menu. Select "Safe mode with command prompt only". You should then be able to delete the files by typing

del C:\Windows\system32\DRIVERS\tifsfilt.sys
del C:\Windows\system32\DRIVERS\timntr.sys