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I can open Thunderbird but as soon as I click on any file thunderbird freezes. Went to tools can see first page of settings but thunderbird freezes. Ran norton 360 & rebooted too Went to firefox website to download thunderbird Version 3.1.9 (3) program downloads and then freezes while norton checks for viruses.... Any suggestions? | |||
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Disable Norton while downloading a new copy of Thunderbird, and install it. Test it while Norton is still disabled. | |||
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Try disabling Global Search and Indexing. You can disable it by accessing Options/Preferences (Tools > Options on Windows, Edit > Preferences on Linux) then clicking Advanced. The Global Search and Indexing option is under the General tab. I had the same problem for a long time. I wasn't able to fix it by re-installing Thunderbird, creating a new profile, and even re-installing my OS (for a different reason). | |||
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