My computed apparently overheated Thursday night and has yet to begin working again.
At first, I was able to start it up as usual until it prompted me for system repair, which I did. It managed to overheat and freeze up during this process. I waited a few hours and tried to start it up again, but only got a black screen. I turned it off by holding the power button and tried again, yet once again to no avail. I decided to let it sit off overnight hoping that'd solve the problem as it typically does.
After trying again this morning, it still only awakens to a black screen. I have continued to try: the only progress I made was once turning it on to receive the screen for shutting down improperly, and instead chose to start windows normally. It simply stayed black from there as if no progress were made at all.
Does anyone know what could be the cause of this or how to fix it? I'd like to know a way other than asking Best Buy; the last time my computer was left in their hands they cleared all of my information (despite being specifically instructed not to do so) and cost me years of work.
