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Recently, a old Dell XPS m1330 laptop started throwing the error below. It appears to be a memory hardware problem. Is there anything I can do to diagnose the issue? HW Malfunction

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2 Answers 2

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I would run a memory tester http://www.memtest.org/

Download the prebuilt ISO, burn it to CD as an Image (not data), boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory. If you get errors with this test you have a bad memory module, if you have more than one memory module installed remove all but one and re-run the test, test each module individually until you find the bad one.

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Microsoft has a knowledge base article on this. Basically the solutions that they suggest are:

  • Take out the memory modules one by one to see if any of them are faulty.
  • See if there are any drivers you can update
  • Check the BIOS
  • Check the adapters
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