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I have a laptop attached to a docking station that has a wireless mouse attached. I have gone into the Mouse Properties and set the vertical scrolling speed to 3. When I undock and use it, and then dock it back up again the vertical scrolling speed is obviously faster. I go back to the properties and it still says 3. I move it to 2 and back to 3 and click apply and it's back to normal.

What's going on? I'm guessing it has to do with something resetting when docking/undocking, but I don't know how to fix it. Does anybody know how to take care of this annoying problem?

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  • 2
    Is there an updated driver you can download for the mouse from the manufacturer?
    – James T
    Apr 29, 2011 at 18:00
  • I have the latest version
    – Mike Cole
    Apr 29, 2011 at 19:38
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    When you undock it, is the mouse scroll speed setting changed? Apr 29, 2011 at 21:21
  • 1
    Nope. It's the same.
    – Mike Cole
    Apr 30, 2011 at 2:53
  • Do you use "Undock Computer" (or "Eject PC") for undocking?
    – harrymc
    May 2, 2011 at 10:36

3 Answers 3

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There are different profiles for a laptop being docked and not docked. I've seen these (on Dell laptops, at least) get corrupted and doing odd things to system settings (usually network-related). If you right-click on My Computer and choose Properties, on one of the tabs, there is a 'Hardware Profiles' button. If you delete the offending profile, the system will re-create it next time it is made active. That should solve the issue. - Creepygeek

I found a similar question here, and what I have quoted above seems like it would be helpful advice.

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  • Hmmm, appears this applies to XP, but the feature was removed from Vista upwards.
    – Mike Cole
    May 4, 2011 at 13:37
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Try disabling any "acceleration" settings from your Mouse driver

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MS has since released a driver update via Windows Updates and it has fixed this issue.

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