Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Right, so this is the first time I've attempted to build a computer that will use a SATA disk.

Disk Details are as follows

  • Seagate 7200.12
  • ST3500413AS
  • PartNo. 9YP142-303
  • Firmware JC45
  • Date Code 11343
  • Site Code TK

M/b is an ASUS P7P55D-E PRO with AmiBIOS 2.5

BIOS detects the hard-drive, and shows a 0MB size on it. This happens regardless of whether the drive is bound to the 6GB/s port, or the 3GB/s port on the board. The W7-64 installer too doesn't report the drive as an available target for installation.

My guess is the drive is dead ... as the BIOS on a colleague's computer reported the same 0MB size in BIOS for this drive. (His computer uses an IDE HDD)

Is it normal for the BIOS to show a 0MB size against a SATA HDD?

EDIT: Subsequently executed UBCD/SeaTools v2.20. The output is as follows -

Detected device on Generic PCI ATA

Model_Id: ST_M13FQBL Revision: 0110113

Short Test failed - recommended Long Test Long Test failed.

Log output output reads as follows

48 Bit addressed (Capacity 4.142 GB) Supports Security Features SMART Supported and Enabled SMART not tripped DST not supported Logging not supported POH0 Current Temp 0

share|improve this question
    
Have you tried formatting it? –  Sandeep Bansal Apr 28 '11 at 19:49
    
Silly question, but how do I format it? I couldn't locate the option in BIOS, and this other computer I use doesn't support SATA (old 845GBV) –  Everyone Apr 28 '11 at 19:52
    
You'll need a boot disc with formatting software or to boot into an OS that can see the drive in order to format it. Any OS install disc will have formatting tools. –  MaQleod Apr 28 '11 at 19:54
    
@MaQleod: Agreed but in the latter scenario, how do I format it when it doesn't show up in the installer? –  Everyone Apr 28 '11 at 19:59
1  
@Everyone, apologies, I missed that part in your question, I would try an alternate boot utility or try an alternate OS install disc. Ultimate Boot CD will have formatting tools and HDD diagnostics, which would be an excellent place to start. It also might not be a bad idea to try differe SATA controllers on the MB as well. –  MaQleod Apr 28 '11 at 20:02

1 Answer 1

Burn the SeaTools Boot CD and run a diagnostic on the drive, write down any error codes, this will help you get the drive warrantied by Seagate

share|improve this answer
    
There're no error codes - Sea Tools fails silently. –  Everyone May 4 '11 at 8:25
    
Contact Seagate about a warranty return. –  Moab May 4 '11 at 19:48

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.